Privacy policy.

What personal information is collected

Personal information may include, but is not limited to:

• Name
• Email address
• Phone number
• Postal address
• Company name, job title and industry
• Billing and transaction details
• Dietary or accessibility requirements
• Information required for name badges
• Event attendance and session participation
• Website usage data such as IP address, browser type and device information

Only information reasonably necessary for the functions of an event organiser and marketing business is collected.

How personal information is collected

Personal information is collected when you:

• Purchase a ticket or register for an event
• Subscribe to the mailing list
• Complete a form on this website
• Communicate by email or social media
• Attend a State of Social event
• Interact with the website, emails or digital platforms

Limited information may also be collected automatically through cookies, analytics tools and similar technologies.

How your information is used

• Process ticket purchases and registrations
• Manage event logistics and attendee communications
• Create name badges and event materials
• Provide access to event apps, WiFi or digital platforms
• Communicate important event updates
• Deliver marketing communications where you have opted in
• Improve the events, website and services
• Meet legal and regulatory obligations

Email marketing and communications

If you opt in, you may receive emails about State of Social events, updates, content and related offerings. You can unsubscribe at any time using the link in those emails or by getting in touch. Transactional emails relating to your purchase or attendance will still be sent as required.

Event badges, sponsors and networking

At State of Social events, attendees are issued badges that include limited personal information, such as name, company and job title.

Specific sponsorship packages include limited access to delegate information as a contracted benefit. Where applicable, sponsors may receive a defined set of delegate details, such as name, company, job title and email address, for event-related sponsor communications.

This access is limited, controlled and provided only to a small number of sponsors. Sponsors are required to handle delegate information responsibly and in accordance with applicable privacy laws, and are not permitted to sell, rent or otherwise misuse delegate data.

You are not required to engage with sponsors or share your information beyond what is disclosed above. If you believe your personal information has been shared or used inappropriately, get in touch so it can be investigated.

Third party service providers

Trusted third-party providers are used to deliver these services, including:

• Ticketing and registration platforms
• Payment processors
• Email marketing platforms
• Event apps and technology providers
• Analytics and website hosting services

These providers may store data on servers located in Australia or overseas. Reasonable steps are taken to ensure they handle your information securely and in accordance with privacy laws.

Location, event and usage data

During events, aggregated or anonymised data such as attendance numbers, session participation or movement within the venue may be collected to understand engagement and improve future events. Where personal data is involved, it is handled in accordance with this policy.

Security

Reasonable steps are taken to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. Payment information is processed securely by third-party payment processors and full credit card details are not stored. No system is completely secure, but industry best practices are followed.

Access and correction

You may request access to the personal information held about you and request corrections if it is inaccurate or outdated. To do so, use the contact details below.

Age restrictions

These events and services are intended for adults. By using this website or attending an event, you confirm that you are at least 18 years of age or the age of majority in your jurisdiction.

Changes to this policy

This privacy policy may be updated from time to time. The current version will always be available on this website. Changes take effect from the date they are published.

Contact

If you have questions, concerns or complaints about this privacy policy or how your information is handled, get in touch with the Privacy Officer.

Last updated 23 October 2026.