Your questions answered.

State of Social is on Tuesday 24 & Wednesday 25 August 2027 at Optus Stadium, Perth. Plan your trip, book your accommodation or add the dates to your calendar.

A once-a-year chance to step back from the noise and see what is shaping digital and social marketing. SOS27 is the tenth edition.

Across two days, practitioners show their work: what they tested, what broke and what they would change. They are not here to sell, posture or recycle the obvious. They are here with ideas you can use the week you get back.

Anyone who does marketing, or pays for it. In-house teams, agencies, founders, creators and students. Not sure it is you? See who attends.

The first SOS27 names land on the Speakers page as they are confirmed. The waitlist hears first. Want a look at who has spoken before? See the past speakers.

Yes, and plenty of it. Expect gourmet eats, thoughtful snacks and bottomless barista-brewed coffee from Hunt And Brew, from a morning bite to a buffet lunch and afternoon treats. And yes, there is American candy too.

Add them to your ticket on the My ticket page. The link is in your ticket email. Do it before 1 August 2027. The Optus Stadium catering team plans for every dietary need, allergies included.

Of course. There is complimentary internet access in the River View Room at Optus Stadium. Live-streaming the event is not allowed, so do not get cheeky.

Whatever makes you happy. Business casual never goes wrong. Bring layers: the temperature in the River View Room at Optus Stadium is set for the majority, and it is often cold, so plan ahead.

Perth has a Mediterranean climate and more hours of sunshine than any other Australian capital. Late August brings cool mornings and mild afternoons. Check the current weather.

No. Optus Stadium has no coat check or luggage storage, and State of Social is not responsible for lost belongings, so keep an eye on yours.

Flying in or out on the day? Leave your luggage with the concierge at your hotel before you head to the stadium.

Optus Stadium caters for everyone, regardless of age, experience or ability. Its design aims to exceed accessibility codes, not just meet them. Have a specific requirement? Get in touch so it can be planned for, or read about access and inclusion.

No one under 18 is allowed in session rooms at any time.

Children are not allowed at State of Social, but there is a private Lactation Room for anyone who needs to pump. Ask any member of staff and they will direct you to a quiet, comfortable suite with a refrigerator and sink.

Do the right thing. If you are unwell, stay home and keep your germs to yourself. If you can send someone in your place, have them head straight to the registration desk on arrival for guidance. Questions or concerns? Get in touch.

Yes. Read the Privacy policy, the Code of conduct and the Terms & conditions.

Every ticket covers the sessions for its days, plus morning coffee, lunch, afternoon treats and the sundowner. Here is what each ticket includes.

Airfares and accommodation are not included. See the accommodation page for the hotels.

Yes. Students, educators and not-for-profit teams get 10% off with a qualifying email address. It cannot be combined with the group discount. Not sure your address qualifies? Get in touch.

Yes. Five or more All Access or General tickets on one order get 10% off. Eight or more get 15% off. It is applied automatically at checkout. Group discounts cannot be combined with other discounts or applied to tickets already bought, so get the team together before you buy.

No. Tickets are issued per delegate and give access to specific days. One ticket is one person.

Each All Access ticket also includes recordings, which are linked to the registered delegate, so tickets cannot be split or shared. State of Social is built as two days that build on each other, so the best experience is both of you at both days.

Nope. One ticket, one delegate. Wear your lanyard and wristband at all times to get into sessions. Need a Companion Ticket? Get in touch.

Yes. Each ticket needs a first name, last name and email at checkout. Job title and dietary needs can wait: add them on My ticket before 1 August 2027.

Change the ticket holder’s name and email on the My ticket page. The link is in your ticket email. Do it before 1 August 2027. Get in touch if you get stuck.

Checkout takes Apple Pay, Google Pay or card, securely through Stripe. Visa, Mastercard and American Express are accepted.

Need an invoice before you pay? Get in touch and one can be issued. Registration is confirmed once payment is received in full, and invoices are not available after 1 August 2027.

You can have a full refund within seven days of purchase, up to 31 May 2027. Outside that window there are no refunds, but you can send someone in your place or resell your ticket. These terms are agreed at the time of purchase.

Discounts cannot be stacked or applied to tickets already bought.

Not a problem. Get in touch and an invoice for the difference can be arranged. Once payment is received, the ticket is upgraded automatically. Upgrades close on 1 August 2027.

The Convince the boss page has the case and an approval letter ready to send.

If you bought your ticket directly, the tax invoice was emailed to you. If someone else paid, it went to them. Not there? Check your spam folder for the subject line TAX INVOICE.

Need another copy? Get in touch.

Use the ticket link in the email you received when you bought your ticket. Job title and dietary needs go on your ticket page there. Stuck? Get in touch.

No. Bring yourself and your photo ID. Once your wristband is on, leave it there: it gets you in on both days and replacements cannot be issued.

Visa advice cannot be provided. For trip planning, see the travel guide. Need a letter of support? Buy your ticket first, then get in touch for what is needed.

No, but you can still attend virtually. Online and All Access ticket holders get recordings of every SOS27 session within 48 hours of the event.

Yes, for everyone with an Online ticket or an All Access ticket. Playback is available for 12 months from the event, within 48 hours of it finishing. More answers are in the Online ticket questions.

Send a pitch on the Speak page. The call is open to 30 April 2027.

Glad you asked. Read about sponsorship, then get in touch to talk through the options.

If you are a journalist or media professional covering State of Social for a third-party publication, you can apply. Media passes are for editorial coverage only. Content creators, marketers and brand representatives are not eligible, but are very welcome to attend with a purchased ticket.

Availability is limited, so every application is assessed and approved at State of Social’s discretion. Apply on the Media page.

Yes: #StateofSocial27. Use it on Instagram, Facebook, LinkedIn and everywhere else, so you do not miss the conversation.